Thank you for shopping at MobileACPlus.com (referred to as “we,” “us,” or “our”). We want you to be completely satisfied with your purchase. This Refund & Return Policy explains our guidelines for returns and refunds when you shop on our website, MobileACPlus.com (the “Site”). By making a purchase on our Site, you agree to the terms and conditions outlined in this policy.

1. Return Eligibility: a. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. b. The return must be requested within 15 days from the date of purchase.
2. Damaged or Defective Items: a. If you receive a damaged or defective item, please contact us immediately at [email protected]. We will provide further instructions on how to return the item for a replacement or refund. b. We reserve the right to request photographic evidence of the damaged or defective item before issuing a return or refund.
3. Non-Returnable Items: The following items are non-returnable: a. Items that are damaged due to customer misuse, negligence, or mishandling. b. Items that are not in their original condition or packaging. c. Items marked as “Final Sale” or “Non-Returnable.”
4. Return Process: a. To initiate a return, please email us at [email protected] with your order details, including the reason for the return. b. Once we receive your return request, we will provide you with further instructions and a return shipping address, if applicable. c. Please ensure that the item is securely packaged for return shipment. d. Return shipping charges are the responsibility of the customer unless the return is due to our error or a defective item.
5. Refund Process: a. Once we receive and inspect the returned item, we will notify you via email regarding the approval or rejection of your refund. b. If your refund is approved, it will be processed within 2-3 days and a credit will be applied to your original method of payment.
6. Contact Us: If you have any questions or concerns regarding our Refund & Return Policy, please contact us at [email protected]. We will be happy to assist you.

Please note that this Refund & Return Policy applies only to purchases made through our Site. For purchases made through other channels, please refer to the respective seller’s return policy.

We reserve the right to update or modify this Refund & Return Policy at any time without prior notice. Please review this policy periodically for any changes.